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GieCon Group · AI portfolio

Possible AI use cases.

Five AI use cases for industry, states, municipalities and public authorities — each grows out of a platform already running in production: a clear pilot, fast visibility, direct value.

Five market initiatives

Our AI portfolio at a glance.

Each initiative is based on a platform module we already operate — from pilot to standard operation.

01 · Indirect Sales

KI-Sales-Copilot

A chat assistant for sales partners: answers tariff, product and compatibility questions in real time, suggests cross- and up-sell, pre-fills offers.

Anchor: 13 years of telco indirect sales (5,000 partners, 20,000 users, 100k+ bookings/month).
02 · Public & health

AI application assistant & citizen copilot

A conversational application guide for citizens — reads documents, checks completeness, explains follow-up questions clearly; plus AI pre-screening for case workers.

Anchor: the school-digitalisation service portal (application flow, funding logic, cockpit).
03 · Operations

AI service triage & knowledge copilot

Incoming tickets are classified in seconds, routed to the right skill bucket, enriched with knowledge articles and given a suggested first reply — lowering AHT.

Anchor: 13 years of 1st/2nd/3rd-level support (ticket corpus, knowledge base).
04 · Predictive Ops

AI cockpit for management

Instead of a 40-KPI dashboard, a daily three-sentence briefing in plain language: what's notable, what will tip over today, what to do.

Anchor: cockpit/monitoring modules plus platform telemetry.
05 · Document AI

AI contract & document intelligence

Contracts, terms, licences and notices are ingested — clauses, deadlines, obligations and risks extracted and made searchable.

Anchor: universal — the fastest pilot, via existing platform interfaces.
Your use case

From platform to pilot

Industry, states, municipalities or authorities — we build the right AI use case on proven platforms, with a clear pilot.

Discuss a use case

Public sector use cases

Three use cases for states, municipalities and authorities.

Transferable to any state and authority — built on proven platform building blocks.

Funding & applications

Funding & application portal

Citizens, associations and businesses apply for public services digitally — status, upload, digital decision.

Municipalities

Municipal & authority portal

A multi-tenant platform for counties, cities and municipalities — one access point to state and federal services.

Business

Business service portal

A single point of contact for businesses — once-only under the Single Digital Gateway.

13+
years of multi-tenant portals
ISO
27001 + 9001 · German data centre
8
modules ready to use
12 wks
pilot to first value
24/7
support from day 1