KI Use Case 02 · Public & health
AI application assistant & citizen copilot
For citizens: a conversational application guide that reads documents, checks completeness and explains follow-up questions. For case workers: AI pre-screening with a plausibility score, automatic classification and a draft decision. Decision time from weeks to days.
The value
Decisions in days, not weeks.
Health insurers
Care and treatment applications in 48h instead of 2 weeks — the copilot guides, checks evidence, bundles queries.
Funding banks
A funding guide from needs assessment to disbursement, plus AI pre-screening for the case worker.
Public sector (OZG)
A multilingual citizen copilot for your top OZG services — BundID-integrated, connected to specialist systems.